Basic
For small teams getting started with managed call coverage.
UGX 200,000/month
Get started500 included incoming minutes
1 Number
Yes IVR system
Basic reporting
Standard support
Pricing
Simple base plans, usage-based minutes.
Choose a monthly plan with bundled standard incoming minutes, then pay transparent usage rates when your team grows beyond the bundle.
One-time setup
UGX 650,000
Includes system deployment, number provisioning (03X or Toll-Free 080), IVR menu setup, call routing configuration, agent onboarding, and testing.
Included minutes
Standard incoming calls
Bundled minutes apply to standard incoming calls only. Toll-Free and outgoing calls are billed separately using the rates below.
Growth
PopularRecommended for growing teams managing higher call volume.
UGX 350,000/month
Get started1,500 included incoming minutes
1 Number
Yes IVR system
Advanced reporting
Priority support
Enterprise
For larger teams that need advanced routing, reporting, and support.
UGX 600,000/month
Get started4,000 included incoming minutes
1 Number
Advanced IVR system
Advanced + Custom reporting
Dedicated support
Usage rates
Per-minute billing after bundles.
These rates apply when usage is outside the monthly standard incoming call bundle.
Standard Incoming (After bundle)UGX 100 / min
Toll-Free Incoming (MTN)UGX 250 / min
Toll-Free Incoming (Other Networks)UGX 350 / min
Outgoing CallsUGX 380 / min
Key features
Interactive Voice Response (IVR): automated menus to direct callers.
Queue Management: efficient call routing to available agents.
Quality Assurance: full call recording for training and records.
Live Visibility: real-time dashboards and performance reporting.
Mobility: remote agent capability allowing staff to work from anywhere.
Scalability: a system designed to grow alongside your business.
Terms & conditions
Calls are billed per minute, and any part of a minute is rounded up to a full minute.
Monthly bundled minutes apply to standard incoming calls only.
Outgoing and Toll-Free calls are billed separately at the usage rates listed above.
Monthly subscription fees are based on the selected plan and are due at the start of each billing cycle.
Ready when your phones ring